Frequently Asked Questions

We require a 30-day notice to receive 90% of your deposit returned less the $50.00 booking fee. Otherwise, if less than 30 days, we will make every effort to re-rent the property, if we are successful, 90% of your deposit is returned to you less the booking fee. If we are unable to rebook the property due to late cancellation the full amount of rental will be forfeited. We cannot refund reservations due to weather conditions or acts of God.

A 50% deposit is due at the time of booking. This can be made via check or credit card. We take Visa, Mastercard or Discover. Balance is due 30 days prior to your arrival.

Towels and linens are supplied with each rental with the exception of beach towels. Typically vacation rental properties do not provide shampoo, toiletries, hair dryers and irons. Some properties have these items but not all. If you require these items please phone our office. In addition, a starter supply of dish soap, toilet paper, laundry soap and bar soap is also supplied but it is up to the rental guest to purchase anything additional for their rental stay.

Check in time is 4:00 p.m. for the Lake Placid Club Lodges. Check out time is 10:00 a.m. If you require an earlier check-in time or a later departure time you must phone our office to make arrangements and you may incur an additional charge.

Contacting guests prior to their arrival is part of our Welcome process, but if you have not yet received a call confirming your stay at Lake Placid Club Lodges you may phone our office to make special arrangements for keys to the property. We require a minimum two-hour notice of your arrival, and advise that you contact us as soon as possible.

Monday through Thursday 9:00 a.m. – 6:00 p.m. Friday through Sunday 9:00 a.m. – 8:00 p.m. After hours please call.

Your view is dependent on which building you are in. Buildings 1, 2 and 3 have golf course and mountain views, building 8 overlooks the golf house, buildings 6 and 7 are interior buildings with limited views and building 13 overlooks Mirror Lake.

The unit can sleep 8 people. There is a queen-sized memory foam bed in the master bedroom and there are two twin beds in the second bedroom. There are also two queen-sized memory foam mattress sleeper sofas, one in the loft and one in the living room.

There are two parking spaces provided for each unit. There is overflow parking for boats, trailers, and motorcycles in designated areas.

All units have a full size refrigerator, electric range and oven, dishwasher and microwave.

There are central heat/air-conditioning exchanges in each unit.

Yes, for an additional fee (based on your needs) you may arrange for extra housekeeping services. This arrangement must be made during the initial reservation process in order to schedule accordingly.

Each of our units is equipped with phones for your local calling convenience. All long-distance calls must be made collect or charged to your calling card.

All units have Internet service, plasma cable TV, and DVD player.

There are two main grocery stores in Lake Placid, The Price Chopper located at 1930 Saranac Ave and Hannaford Supermarket located at 45 Hadjis Way.

Go to the Olympic Regional Development Authority website for current schedules and events for the week of your visit.

For Lake Placid: Contact Captain Marney’s Boat Rental at 518-523-9746.

For Mirror Lake: Contact Mirror Lake Boat Rental of Lake Placid at 518-524-7890 or visit https://mlboatrental.com/.

Visit https://whiteface.com/ for the latest ski conditions, ski programs, and rates.

There is a weekly garbage pick-up for each unit. Each unit also has a garbage disposal in the kitchen sink.

There are patio chairs on the patio and deck.

The laundry facility for the entire complex is located in the Algonquin Lodge (check-in building).